This policy applies to the operator of the L.J. Hooker Move websites, The Moving Channel Real Estate Services Pty Ltd ACN 122 883 854 (“LJHM”) and explains how LJHM uses personal information collected through its websites. The policy operates and should be read in conjunction with LJHM’s general Terms & Conditions of Use of the site.
LJHM is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.
Personal Information Collected
In general, personal information which LJHM collects from you may include (but is not limited to) your name, postal and e-mail addresses, other contact details, your age, gender, occupation, memberships of professional associations, information about your interest in and use of various products and services and, where relevant, financial information including credit card information, banking details and income information.
These details are primarily based on personal information which you enter on the website or give to LJHM in other ways. Most of the information is obtained through the LJHM membership registration process and updates to membership details. You may also provide personal information when you request a product or service from an LJHM supplier or sponsor, complete a questionnaire or survey or when you communicate with LJHM by e-mail, telephone or in writing.
When you register with LJHM and log on as a member you are not anonymous and a record is maintained of your use of the website. At certain parts of the site only persons who provide requested personal information will be able to order products and services or otherwise participate in the site’s activities and offerings.
When you visit the LJHM website but do not register or log on as a member, we may use a feature of your browser called a cookie to record information about your usage of the site such as the time of visit, its duration and the pages visited. This information remains anonymous and is not linked to personal information.
You may configure your browser to disable the acceptance of cookies but this may limit the availability of certain services on the LJHM website. LJHM may use information contained in cookies to compile anonymous statistics on the take up and use of services, to make assumptions about the user of the computer, to provide the user with particular products or services which may be of interest and to improve the structure and ease of use of the website.
Use and Disclosure of Personal Information
LJHM may use personal information which it collects from you for the primary purpose for which it is collected and for related secondary purposes.
LJHM will generally use personal information to:
- provide you with the products and services you have requested;
- personalise and customise the advertising, products and services included on the website;
- manage its business and enhance the website products and services;
- contact you and allow LJHM suppliers and sponsors to contact you; and
- comply with applicable legal and regulatory requirements.
LJHM may share your personal information with its website suppliers and sponsors for these purposes. LJHM does not sell personal information or provide it to mailing list companies and will not otherwise disclose your personal information without your consent.
While LJHM takes all appropriate measures to safeguard against the unauthorised disclosure of personal information, no responsibility can be accepted for the conduct of third parties outside of our control. Linked websites from the LJHM site may not protect personal information in a manner consistent with this Privacy Policy. Before disclosing your personal information on any other website you should consult the privacy notice and applicable terms and conditions of using that site.
LJHM may disclose aggregated statistical information which dos not identify you personally to advertisers and other third parties for marketing, promotional and other purposes.
Management and Security of Personal Information
LJHM maintains appropriate electronic and managerial processes to help prevent misuse or loss of or unauthorised access to personal information collected through the website.
Updating Personal Information
LJHM endeavours to ensure that the personal information it holds is accurate, complete and up to date. You can update your LJHM membership information at any time by contacting us in one of the manners noted below.
You can generally update personal information that is not membership information on the LJHM website where you submitted that information. Where personal information is no longer required by MPN for the primary or any related secondary purpose for which it was acquired, it will be destroyed or de-identified.
Obtaining Access to Personal Information
You have the right to seek access to the personal information held about you by LJHM and to advise us of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.
If you make an access request, LJHM will ask you to verify your identity and specify what information you require. LJHM may charge a fee to cover the reasonable costs of meeting your request.
LJHM Contact Details
if you have any enquiries or wish to provide feed back about this policy or have any concerns about this policy or its implementation you may contact us by email, phone, facsimile or post at the following address:
Contact: Privacy Manager
Email: support@themovingchannel.com.au
Address: Suite 18, 12 Tryon Road, Lindfield NSW 2070 Australia
Telephone: 61 2 9416 0457
Facsimile: 61 2 9416 2583